Service Portfolio and Catalog Language
Public review site for SPACL documents.
December 6, 2010 at 9am to December 9, 2010 at 5pm – Congress center 'darmstadtium' Motto: "ITSM - FIT for innovation" Keynotes - Organizing for Service Excellence - Development of ITSM from the CIO's perspective - What comes after ITIL V3? - ITSM Trends 2011/12 Streams 1. IT Indust… Organized by itSMF Deutschland e.V., Hans-Peter Froeschle | Type: pre-workshops, congress, post-workshops
November 8, 2010 at 10am to November 10, 2010 at 4:45pm – Hotel Esperanto The congress 'Servicialisierung / Servicialisation' deals with appropriate approaches, methods and concepts for reliable, efficient and paying service delivery. There will be given some inspiring lec… Organized by smile2 GmbH - http://www.smile2.de/index.php?r=site/home | Type: pre-workshop, congress
September 21, 2010 from 4pm to 5pm – Webinar-/smeeting-Room The 12-pieces webinar series 'service@education' (given in German) will be free of charge and deal with the basics of service identification, service specification, service cataloging, service concei… Organized by smile2 GmbH - http://www.smile2.de/index.php?r=cms/show&key=smile2 | Type: webinar, series
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